HEALTH SYSTEMS + IDNs

Be more than your emergency room

Stay connected to patients between visits, after discharge, and across your care delivery ecosystem—so your system is the default choice for care, not just the last stop in a crisis.

Phamily offers white-labeled clinical teams + technology, operating under your brand.

Your care delivery ecosystem extends beyond your hospital.

Care doesn’t just happen in the hospital. Your operating model needs to reach your patients where they are. Keep your patients connected to your system, without drifting to retail disruptors.

Build an activated patient network across your ecosystem — and drive outcomes that matter.

When you engage your patients where they are, you build an activated patient network that keeps your patients connected to you, drives net operating income, and enables you to roll out clinical initiatives at scale.

• Keep your patients in-network with a modern, always-on patient experience
• Prevent avoidable events (readmissions, ED utilization) through deployable clinical protocols that manage post-discharge and transitions of care.
• Close care gaps at scale (AWVs, preventive screenings, chronic condition measures)
• Extend chronic condition support and high-risk patient management to all patients who need programs—without staffing worries
• Build the infrastructure for value-based performance while generating meaningful FFS net operating income today.

“We’re extending proactive care management to our entire population—and the program pays for itself.”

— Michael Sisti

Administrative Director of Managed Care at Silver Cross Hospital

Longitudinal care, not episodic touchpoints.

Phamily’s expert clinical staff, AI-enabled care platform, and population-scale clinical protocols help you build long-term relationships with your patients.

Steps to Success

1. Identify & enroll the right populations (and launch quickly)
2. Engage continuously with proactive outreach and “next best actions”
3. Operationalize interventions that improve quality, outcomes, and experience

Built for provider organizations.

Phamily’s care model was developed for—and with—health systems. We know how to work with your employed practices, your affiliated network, and your ACO or CIN.

• White-labeled, operating under your brand and standards
• Integrates seamlessly into clinical workflows—including integration with EHRs like Epic
• Hand-in-hand support from clinical and operational leaders with years of expertise
• Bottoms-up change management across your diverse employed and affiliated network

Phamily drives results for health systems—and their networks

Key Metrics

• 83% NPS
• 90% monthly patient engagement
• 10,000 patients launched in 90 days
• $2.5M net operating income per 10,000 patients
• 40% reduction in readmissions
• $1,885 PMPY reduction in total cost of care

Get Your Custom Impact Analysis

What would care transformation (that funds itself) look like at your organization? Let us run a complimentary, custom analysis on your specific patient population to project net operating income, shared savings, and labor efficiency gains.