## Specialty Care Phamily enables high-quality between-visit care to better support your patients with chronic conditions. ### 4 hours to get everything up and running ### 90% monthly patient engagement — averaging 3.4 times per month ### $700K annual revenue per 1,000 patients ### 40% profit margin to reinvest in your practice - Many patients with chronic conditions require significant between-visit care. - But **most practices** go uncompensated for this work. With a decade’s experience helping specialty organizations of all sizes, we’re the experts in providing between-visit care to patients with complex medical needs — **without overburdening providers.** Phamily can help you increase medication compliance, reduce hospitalizations, and close an average of 6.5 care gaps for your patients. Implementing Phamily’s AI-powered platform and turnkey staffing takes just 4 hours, meaning you can scale profitable, proactive care to 1000s of patients quickly and easily. ### “The nurses feel it. **They can answer faster, and patient wait times are reduced.** Call length is also reduced, because patients are navigating a lot of complex things through Chronic Care Management instead of calling triage.” ### Katie Ross #### Director of Clinical Operations , _DENT Neurologic Institute_ ### **The physicians really like this as well** — they know who their dedicated navigator is and coordinate with them directly (including advising which patients should be enrolled if not already) and they consistently receive positive feedback from patients. I am already considering adding 2 more FTEs before year end. ### Jennifer Biede, MBA ### Chief Executive Officer, _Northwest Neurology_ ### “Every board meeting I have, **I always hear another story of a CCM patient who has come in saying how great it is.** Some patients will tell us ‘this little thing is bothering me’. We jump on that and resolve it so that a small thing doesn’t become a big problem.” ### Norvel Frock ### Practice Administrator, _Kidney Care Center of Georgia_ Nephrology Neurology Oncology Pulmonology Cardiology Other ## The market-leading nephrology CCM platform **40+ nephrology practices** use Phamily to support patients between visits with high-quality care that pays for itself. Offer better kidney care for all your patients with Phamily’s AI-enabled platform and support. ### “We’ve seen increased prescription compliance, reduced hospitalizations, and higher overall engagement.” ### Ramsey N. Nassar, MD ### Nephrologist, _Nephrology Associates of Kentuckiana_ ### **Common Chronic Conditions** for Nephrology Patients - Chronic kidney disease - Diabetes - Hypertension - End-stage renal disease - Nephropathy - Glomerular Disease - Polycystic Kidney Disease - Lupus Nephritis - Anemia in CKD ## Close the loop for neurology patients and their caregivers Leading neurology practices drive better outcomes with Phamily. - Improve compliance with complex medication regimens - Monitor for adverse side effects like ARIA - Reduce triage call volume (by 20% at Dent!) - Coordinate and follow through on tests ### "CCM with Phamily and Sweeten Health was **one of the easiest things I’ve implemented** in my very long career.” ### Wendy Van Fossen ### Chief Executive Officer, _The Neurology Center_ ### **Common Chronic Conditions** for Neurology Patients - Alzheimer’s disease - Non-Alzheimer’s dementia - Parkinson’s disease and secondary Parkinsonism - Cerebral palsy - Epilepsy - Migraine and other chronic headache - Sensory impairment - Spinal cord injury - Traumatic brain injury - Multiple sclerosis and transverse myelitis - Muscular dystrophy - Sleep disorders ## Better support for cancer patients between visits Give your patients the support they need: - Proactively prevent ED visits and hospitalizations - Navigate SDoH challenges - Know when symptoms or side effects change in real time ### We could never launch the program **to where it needed to be** for the needs of the community without Phamily. ### Dinesh Kapur, MD ### Chief Executive Officer, _Eastern Connecticut Hematology & Oncology_ ### **Common Chronic Conditions** for Oncology Patients - Cancer, breast - Cancer, colorectal - Cancer, endometrial - Cancer, lung - Cancer, prostate - Cancer, urologic (kidney, renal pelvis, and ureter) - Leukemias and lymphomas - Malignant neoplasm and tumors ## Manage respiratory conditions in real time Provide better care for patients with complex medical needs. ### Our patient satisfaction has improved, we have timely responses to patients, and staff feel more connected with the patients. **Outstanding program.** ### Angie Conyers ### Program Manager, _Pulmonary Associates of Fredericksburg_ ### **Common Chronic Conditions** for Pulmonology Patients - Asthma - Chronic obstructive pulmonary disease - Pneumonia - Cystic fibrosis - Pulmonary hypertension - COVID-19 - Emphysema ## Cardiac care shouldn’t begin in the emergency room Cardiology practices are best positioned to quarterback and coordinate patient care — even if other providers treat specific conditions. ### **Common Chronic Conditions** for Cardiology Patients - Acute myocardial infarction - Atrial fibrillation and flutter - Heart failure and non-ischemic heart disease - Ischemic heart disease - Stroke/transient ischemic attack - Peripheral vascular disease - Hyperlipidemia - Hypertension - Atherosclerosis ## Serving All Types of Specialties Phamily works with a range of specialties — from endocrinology to pain management, serving patients who need extra support for their chronic conditions between visits. ### “ **This program has been a value add for our patients,** but has also been a revenue generation opportunity... It helps alleviate the financial burden on providers who find themselves working harder to compensate for reimbursement rates getting slashed every year.” ### Chad Tomlinson ### Chief Growth Officer, _Ascend Vision_ ## Chronic Care Management (CCM) rewards specialty providers for supporting their patients with holistic between-visit care. CCM is a fee-for-service Medicare program that covers the common administrative and care coordination tasks that many specialty practices are already providing for their patients. Phamily helps practices navigate CCM requirements and establish a scalable, profitable program that patients and providers love.