# phamily.com

> AI-optimized mirror of phamily.com containing 50 pages totalling 42,118 words of clean markdown content, structured data, and semantic HTML. Original source: https://phamily.com. Last updated: 2026-08-08T03:45:30.383Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Phamily](/content/site-root.html): Full-service care transformation powered by 10+ years of experience, a dedicated clinical workforce, and our AI-enabled platform., Full-service care transformation powered by 10+ years of experience, a dedicated clinical workforce, and our AI-enabled platform. (493 words)

## Articles & Blog Posts

- [start/learn-more/index.html](/content/start/learn-more/index.html) (269 words)
- [Phamily - Self-Assessment Calculator](/content/apcm-ccm-self-assessment-calculator/index.html): What could an APCM or CCM program look like at your organization? Answer a couple questions and we can show you., Healthcare organizations looking for new ways to drive value-based care outcomes are increasingly using fee-for-service programs to fund the transition. What could that look like for your organization? Answer a couple questions and we can show you. (999 words)
- [Specialty Care - Phamily](/content/clients/specialty-care/index.html): With a decade’s experience helping specialty organizations of all sizes, Phamily is the expert in providing between-visit care to patients with complex medical needs —without overburdening providers., With a decade’s experience helping specialty organizations of all sizes, Phamily is the expert in providing between-visit care to patients with complex medical needs —without overburdening providers. (847 words)
- [Advanced Primary Care Management - Phamily](/content/apcm/index.html): APCM compensates you for extending between-visit care to all your primary care patients. And with Phamily, you can scale that care easily and profitably., Extend great care to all your Medicare patients — with fair compensation. Phamily makes it easy. (1,038 words)
- [Expert Support - Phamily](/content/solution/expert-support/index.html): Phamily isn’t just a software platform. Our care management experts partner with you every step of the way, for the life of your program. (532 words)
- [Nabeel Kaukab - Phamily](/content/about/nabeel-kaukab/index.html): Nabeel Kaukab is the Founder and CEO of Jaan Health, a software company transforming chronic disease management with AI-powered virtual care. (223 words)
- [Health Systems - Phamily](/content/clients/health-systems/index.html): Stay connected to patients between visits, after discharge, and across your care delivery ecosystem—so your system is the default choice for care, not just the last stop in a crisis., Stay connected to patients between visits, after discharge, and across your care delivery ecosystem—so your system is the default choice for care, not just the last stop in a crisis. (433 words)
- [Umair A. Shah MD MPH - Phamily](/content/about/umair-a-shah/index.html): Chief Medical Officer Dr. Umair A. Shah is a results-oriented health executive and physician with a distinguished career leading complex health systems and advancing innovation across public health and healthcare. (467 words)
- [Phamily Platform - Phamily](/content/solution/phamily-platform/index.html): Phamily’s simple and effective text-messaging and care management interface enables you to rapidly enroll and manage thousands of patients simultaneously. (420 words)
- [Eugene Krishnan - Phamily](/content/about/eugene-krishnan/index.html): Eugene Krishnan, Chief Financial Officer, is on a mission to promote financial sustainability for Jaan Health (the company behind Phamily) and our clients. (361 words)
- [Darshan Bachhawat - Phamily](/content/about/darshan-bachhawat/index.html): Chief Revenue Officer Darshan Bachhawat wants to improve the quality of care and reduce the total cost of healthcare in the United States. (255 words)
- [Primary Care - Phamily](/content/clients/primary-care/index.html): From independent practices to FQHCs, primary care providers of all sizes can deliver better care and get fairer reimbursement with Phamily., From independent practices to FQHCs, primary care providers of all sizes can deliver better care and get fairer reimbursement with Phamily. (319 words)
- [Zach Mortensen MBA BSE - Phamily](/content/about/zach-mortensen/index.html): Zach Mortensen, VP of Product, leads Phamily's solution management and delivery. His 30-year career spans product, services, marketing, and strategy leadership. (127 words)
- [EHR & Workflow Integration - Phamily](/content/solution/ehr-and-workflow-integration/index.html): Phamily fits into your practice and integrates with your EHR. Run an effective, efficient CCM program while maintaining your source of record. (409 words)
- [Kimberly Ta - Phamily](/content/about/kimberly-ta/index.html): Kimberly Ta is the Vice President of Talent Management, where she oversees Human Resources and Talent function as the company continues to scale its workforce, strengthen leadership capabilities, and build a high-performing, values-driven organization. (360 words)
- [Toufique Harun - Phamily](/content/about/toufique-harun/index.html): Toufique Harun, Chief Technology Officer, co-founded Jaan Health - the company behind Phamily - to power proactive healthcare for everyone, everywhere. (319 words)
- [Stop Worrying About Alphabet Soup - Phamily](/content/insights/stop-worrying-about-alphabet-soup/index.html): CMS just proposed major changes to payment for RPM and RTM that could significantly impact your revenue in 2027. But it’s time to stop worrying about an alphabet soup of programs and start thinking about comprehensive, wraparound care., CMS just proposed major changes to payment for RPM and RTM that could significantly impact your revenue in 2027. But it’s time to stop worrying about an alphabet soup of programs and start thinking about comprehensive, wraparound care. (1,494 words, Jul 17, 2026)
- [The 4 Barriers Stalling Care Transformation - Phamily](/content/insights/the-4-barriers-stalling-care-transformation/index.html): APCM pays you to manage all your Medicare patients — not just the sickest few — turning proactive care into a source of net operating income. So, why aren't more organizations already doing it?, Patients with chronic conditions need help and support every day, but care management has always been too expensive to scale across every patient who needs it. That changed in 2025 when CMS introduced Advanced Primary Care Management (APCM). APCM pays you to manage all your Medicare patients — not just the sickest few — turning proactive care into a source of net operating income. So, why aren't more organizations already doing it? (1,586 words, Jul 14, 2026)
- [How Independent Community Hospitals Can Weather the Coming Storm - Phamily](/content/insights/how-independent-community-hospitals-can-weather-the-coming-storm.html): Independent hospitals are the lifeblood of their communities. We’re betting on them to survive the coming economic crisis and continue their mission., Independent hospitals are the lifeblood of their communities. We’re betting on them to survive the coming economic crisis and continue their mission. (2,681 words, Jul 9, 2026)
- [You Have 5 Days a Year With Your Patients. Who Has the Other 360? - Phamily](/content/insights/you-have-5-days-a-year-with-your-patients-who-has-the-other-360.html): The distance between what your metrics capture and what patients actually experience is where the real risk to your health system lives., Your patients walk in your doors and see your physicians maybe four or five times a year. What happens the other 360 days? You don't really know. Nobody in your organization does. The distance between what your metrics capture and what patients actually experience is where the real risk to your health system lives. (1,563 words, Apr 15, 2026)
- [Evergreen Nephrology Launches AI-Powered Care Model Through Partnership with Phamily - Phamily](/content/news/evergreen-nephrology-launches-ai-powered-care-model-through-phamily.html): Evergreen Connected Care combines deep kidney care expertise with the leading AI care management platform to improve the lives of those with chronic kidney disease., Evergreen Nephrology, a national nephrology network and leader in value-based kidney care, has partnered with Phamily to power Evergreen Connected Care — a proactive kidney care management service for nephrology practices nationwide. (373 words, Apr 15, 2026)
- [Nationally-Renowned Healthcare Leader Umair A. Shah, MD MPH Joins Jaan Health to Transform Care for Millions - Phamily](/content/news/umair-a-shah-md-mph-joins-jaan-health-as-cmo/index.html): Jaan Health, the company behind the AI-powered proactive care platform Phamily©, today announced the appointment of Umair A. Shah, MD, MPH as Chief Medical Officer., Jaan Health, the company behind the AI-powered proactive care platform Phamily©, today announced the appointment of Umair A. Shah, MD, MPH as Chief Medical Officer. (781 words, Jan 12, 2026)
- [Phamily Recognized as Quarterfinalist for the 2025 Digital Health Hub Foundation: Digital Health Awards - Phamily](/content/news/phamily-quarterfinalist-for-2025-digital-health-hub-foundation-digital-health-awards.html): Jaan Health is proud to announce its selection as a quarterfinalist for the prestigious 2025 Digital Health Hub Foundation: Digital Health Awards., Jaan Health, the company behind the leading proactive care platform Phamily, is proud to announce its selection as a quarterfinalist for the prestigious 2025 Digital Health Hub Foundation: Digital Health Awards. Phamily was chosen as a quarterfinalist for the Best in Class - AI in Patient Care award. (589 words, Sep 30, 2025)
- [Jaan Health Secures $25M to Transform Care for Millions of Chronically Ill Patients - Phamily](/content/news/jaan-health-secures-25m-to-transform-care-for-millions-of-chronically-ill-patients.html): The Company built the first proprietary AI Care Copilot for its market-leading platform Phamily© to solve for the clinical and financial needs of all healthcare stakeholders., The Company built the first proprietary AI Care Copilot for its market-leading platform Phamily© to solve for the clinical and financial needs of all healthcare stakeholders (758 words, Jun 24, 2025)
- [Phamily’s Public Comment on the CMS Request for Information; Health Technology Ecosystem - Phamily](/content/insights/phamilys-public-comment-on-the-cms-request-for-information.html): We can’t talk about an evolution in health tech without talking about an evolution in payment models and financial policy., We can’t talk about an evolution in health tech without talking about an evolution in payment models and financial policy. (1,530 words, Jun 18, 2025)
- [Mental Health and Chronic Condition Management - Phamily](/content/insights/mental-health-and-chronic-condition-management/index.html): When we think about managing chronic conditions we often focus on medications, labs, and lifestyle changes. But mental health also plays a critical role., When we think about managing chronic conditions, we often focus on medications, labs, and lifestyle changes. But mental health plays a critical (and sometimes overlooked) role. Anxiety, depression, and emotional stress can make it harder for patients to stick to treatment plans, attend appointments, and stay motivated. That’s why integrating mental health into chronic condition care isn’t just beneficial—it’s essential. (662 words, May 19, 2025)
- [Why Cutting Costs Won’t Save Your Independent Practice - Phamily](/content/insights/why-cutting-costs-wont-save-your-independent-practice.html): Cost-cutting creates a vicious cycle. Savvy physician leaders focus on creating passive income instead., Medicare reimbursement rates have declined 33% over the last 20 years while practice costs have skyrocketed. Every year, financial challenges further squeeze independent practices. It’s only natural that managing partners and practice administrators start scrutinizing expenses and slashing costs. But cost-cutting alone won’t protect a practice. (1,247 words, May 14, 2025)
- [Good Care Shouldn't Begin in the Emergency Room - Phamily](/content/insights/good-care-shouldnt-begin-in-the-emergency-room/index.html): My father needed a heart attack to get help— yours shouldn’t have to. Let’s make proactive care accessible, scalable, and financially sustainable., Over a decade ago, my father suffered a heart attack. In the weeks that followed, he received an overwhelming amount of care: hospital visits, specialists, medications, and lifestyle changes that were suddenly top priorities. But what struck me most was the glaring absence of professional support before his heart attack. (1,072 words, Apr 28, 2025)
- [Why Independent Practices Need to Survive — and Thrive - Phamily](/content/insights/why-independent-practices-need-to-survive-and-thrive.html): Patients can receive great care in many different settings, from a large national health system to the office of a single rural physician. So why is there so much concern about the decline of independent practices?, Patients can receive great care in many different settings, from a large national health system to the office of a single rural physician. So why is there so much concern about the decline of independent practices? (1,482 words, Apr 22, 2025)
- [5 Things to Consider When Evaluating APCM - Phamily](/content/insights/5-things-to-consider-when-evaluating-apcm/index.html): Thinking of offering Advanced Primary Care Management (APCM) at your medical practice? Here’s what to consider to get it right., Advanced Primary Care Management (APCM) is a new Medicare program that lets medical providers bill for between-visit work. Done well, APCM can improve patient outcomes while compensating healthcare organizations for pursuing value-based initiatives. However, APCM isn’t a good fit for every practice. Here are 5 things to consider to determine if APCM is right for you. (1,574 words, Mar 14, 2025)
- [From Burnout to Balance: The Unfair Reality of Neurology Compensation & How to Take Control - Phamily](/content/insights/from-burnout-to-balance-the-unfair-reality-of-neurology-compensation.html): At this year’s NeuroNet Pro Annual Summit, one conversation stood out: Neurologists are being compensated unfairly., At this year’s NeuroNet Pro Annual Summit, one conversation stood out: Neurologists are being compensated unfairly. The numbers prove it, but even more compelling were the discussions with real physicians—people like you—who are feeling the weight of administrative burdens, low reimbursements, and financial pressures that make it harder to stay independent... (1,017 words, Mar 6, 2025)
- [What's Your Chronic Care Management (CCM) Compliance Strategy? - Phamily](/content/insights/whats-your-chronic-care-management-ccm-compliance-strategy.html): CCM can be a financial lifeline for practices, but without a strong compliance strategy, you risk cash flow disruption, audits, and your patients' trust., "Compliance is a key foundation for any successful Chronic Care Management program," explains Amanda Crouch, CPC, CPMA, CIC, CRC. Crouch is the VP of Operations at The Grant Group, a leader in healthcare revenue cycle management (RCM)... (836 words, Jan 21, 2025)
- [The Critical Questions Your APCM Plan Needs to Answer - Phamily](/content/insights/the-critical-questions-your-apcm-plan-needs-to-answer.html): Across the country we see increasing excitement about Medicare’s new APCM program. This is an exciting opportunity — don’t blow it., Across the country we see increasing excitement about Medicare’s new Advanced Primary Care Management (APCM) program. Done well, APCM could be transformative for primary care practices and their patients. APCM provides fee-for-service reimbursement for providers to deliver high-value, proactive care across entire populations... (793 words, Jan 16, 2025)
- [To Succeed at APCM, Create Patient Value - Phamily](/content/insights/to-succeed-at-apcm-create-patient-value/index.html): Many providers are trying to decide whether to take advantage of an APCM program. How will you engage and activate patients for better health outcomes?, Medicare will begin reimbursing providers for Advanced Primary Care Management (APCM) in 2025, and many providers are trying to decide whether to take advantage of this program. Will you be able to operate cost-effectively? What does it mean to provide “24 x 7 access”? (1,196 words, Dec 16, 2024)
- [Integra Connect Teams Up with Jaan Health and Sweeten Health to Advance Chronic Care Management for Oncology - Phamily](/content/news/integra-connect-teams-up-with-jaan-health-and-sweeten-health-to-advance-chronic-care-management-for-oncology.html): The collaboration will enable transformational, proactive care at scale across the largest oncology provider footprint in the United States., [WEST PALM BEACH, October 16] — Integra Connect, a leader in value-based, precision medicine solutions for specialty care, today announced a strategic collaboration with the leading chronic care management and proactive care company Jaan Health and innovative care management provider Sweeten Health. (842 words, Oct 15, 2024)
- [Chronic Care Management for Oncology Patients - Phamily](/content/insights/chronic-care-management-for-oncology-patients/index.html): At Eastern Connecticut Hematology & Oncology (ECHO), more than 1500 patients receive proactive between-visit care every month. How?, Sarah had her first cigarette when she was 13. For the past few years, she has struggled with Chronic Obstructive Pulmonary Disease (COPD) and cardiovascular disease. And today, you held her hand and told her that she has Non-Small Cell Lung Cancer (NSCLC)... (806 words, Sep 18, 2024)
- [“Help! Thousands of my neurology patients want care management!” - Phamily](/content/insights/help-thousands-of-my-neurology-patients-want-care-management.html): When Katie Ross launched a Connected Care service at DENT Neurologic Institute, over 1000 patients joined within the first 48 hours., When Katie Ross launched a Connected Care service at DENT Neurologic Institute, over 1000 patients joined within the first 48 hours. "When you hear ‘a thousand patients’, at least from my operational mind, that sounds like a lot of work that somebody needs to do," said Ross, the Director of Clinical Operations... (828 words, Aug 15, 2024)
- [Jaan Health and NeuroNet Join Forces to Transform Chronic Care Management in Neurology - Phamily](/content/news/jaan-health-and-neuronet-join-forces-to-transform-chronic-care-management-in-neurology.html): Jaan Health, the leading chronic care management and proactive care company, today announced it is joining forces with NeuroNet., [WASHINGTON, July 23] — Jaan Health, the leading chronic care management and proactive care company, today announced it is joining forces with NeuroNet, a national organization dedicated to the long term advancement and sustainability of community neurology practices. (736 words, Jul 23, 2024)
- [Debunking Myths about Chronic Care Management - Phamily](/content/insights/debunking-myths-about-chronic-care-management/index.html): Savannah Neurology CEO Amy Knighton takes on the most common myths preventing practices from implementing Chronic Care Management (CCM)., Your patients want Chronic Care Management. Your practice is already doing the work (perhaps unpaid and inefficiently). So why let myths about CCM prevent your practice from delivering great between-visit care — profitably? We interviewed Amy Knighton, CEO of Savannah Neurology Specialists, about how she implemented Chronic Care Management — twice. She debunks some common CCM myths. (240 words, May 22, 2024)
- [Worried about the RTA for CKCC? FFS programs can help bridge the gap - Phamily](/content/insights/worried-about-the-rta-for-ckcc/index.html): The recent CMS retrospective trend adjustment for the CKCC program will hit hard for many participating nephrology practices. Can FFS programs help?, Roughly half of the nephrologists practicing in the United States participate in Medicare’s Chronic Kidney Care Contracting (CKCC) value-based payment model. With CKCC, CMS took a major step forward in partnering with nephrologists to improve the cost and quality of kidney care. But participating providers face unexpected financial losses this year... (1,752 words, May 7, 2024)
- [What conditions qualify for Medicare Chronic Care Management (CCM?) - Phamily](/content/insights/what-conditions-count-for-medicare-chronic-care-management-ccm.html): Many physicians — especially specialists — have questions about which chronic conditions are eligible for between-visit care under Medicare’s CCM program., Many physicians — especially specialists — have questions about which chronic conditions are eligible for between-visit care under Medicare’s Chronic Care Management (CCM) program and what criteria patients must meet to be eligible... (1,052 words, Apr 23, 2024)
- [Stop doing between-visit work for free - Phamily](/content/insights/stop-doing-between-visit-work-for-free/index.html): Your clinical staff work hard to provide care for your patients between-visits. Is your practice being fairly compensated?, Are your physicians burnt out? In February 2024, athenahealth released the results of their third annual Physician Sentiment Survey, conducted by Harris Poll. The findings were both disturbing and (sadly) expected... (562 words, Mar 26, 2024)
- [Population-scale care management is impossible - or is it? - Phamily](/content/insights/is-population-scale-care-management-impossible/index.html): Traditional care management is so costly and labor intensive that only a few patients benefit. Can technology change how we deliver care in 2024?, Last week, I wrote about benchmarking a Chronic Care Management (CCM) program. Because Medicare’s CCM program is severely underpenetrated – only 3% of applicable providers are participating – many medical groups have never had the opportunity to see a scalable, financially sustainable program at work... (1,029 words, Feb 21, 2024)
- [How to benchmark your Chronic Care Management (CCM) program - Phamily](/content/insights/how-to-benchmark-chronic-care-management-ccm-program.html): A financially-sustainable population-scale Chronic Care Management (CCM) program hits these benchmarks - how does yours compare?, Less than 3% of providers participate in Medicare’s Chronic Care Management (CCM) program — even though Medicare increased reimbursement by 54% in 2022. CCM compensates providers for all the between-visit care they currently provide for free to their patients with multiple chronic conditions. So why don’t more providers run CCM programs? It’s a question of scale... (990 words, Feb 16, 2024)
- [Neurologists have practice management on the brain](/content/insights/neuronet-summit-2024/index.html): We left the NeuroNet Summit 2024 with fresh insights into the challenges neurology practice leaders face - and ideas to help., Coming out of the NeuroNet Summit 2024 last week, one thing is clear: neurology leaders are actively seeking solutions to the industry-wide challenges putting their practices at risk... (789 words, Feb 6, 2024)
- [Overcome the top 3 barriers to chronic care management success](/content/insights/overcoming-3-barriers-to-chronic-care-management/index.html): Chronic Care Management can help medical groups deliver better care, profitably. Here’s how to overcome the most common barriers., Chronic Care Management can help medical groups deliver better care while creating a durable and profitable revenue stream — here’s how to overcome the most common barriers... (1,194 words, Jan 31, 2024)
- [Chronic Care Management (CCM) For Neurology - Phamily](/content/insights/chronic-care-management-ccm-for-neurology/index.html): Neurologists provide extensive between-visit care to their patients with chronic conditions – but only 0.37% are earning fair compensation for that care through Medicare’s Chronic Care Management (CCM) Program... (1,308 words, Jan 23, 2024)

## Listings & Categories

- [author/phamily-proxy/index.html](/content/author/phamily-proxy/index.html) (516 words)

## About Pages

- [About - Phamily](/content/about/index.html): For nearly a decade, we have been building easy-to-use, AI-driven technology to enable medical groups, health systems, and ACOs. (369 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/robots.txt): Crawler directives